SEND US A MESSAGE

Have a question?
Contact us via phone, email or using the below form and we will get back to you as soon as possible!






    COMMON QUESTIONS AND ANSWERS!

    A list of the supported vehicles are displayed on each software product page.

    Please make sure your vehicle is explicity listed otherwise it will not be supported.

    The supported scantool for each software is explicitly stated on the software product pages.

    For software’s that indicate ALDL or ELM327cables, these MUST be from Envyous Customs as we do not support any 3rd party editions of those tools and will not provide any support for them.

    None of our software supports J2534 tools.

    We currently ship our tools from Australia and can ship to anywhere around the world.

    If your country does not appear at checkout, please contact us for a quote!

    Yes it is safe to use. Our software protection can be incorrectly flagged by antivirus unfortunately. You will have to add the software to the safe list to allow it to run.

    The false flags occur due to our software not having a signing certificate yet, along with its internet requirement and software protection.

    Please note that each license serial can only be redeemed once and is valid for one computer only.

    Licenses that have already been redeemed on an old laptop cannot be migrated, removed, transferred, or changed to another computer. This also applies if the laptop is damaged, lost, wiped, or otherwise unrecoverable.

    If you need to license another computer, a new license serial will need to be purchased.

    New licenses can be purchased directly from the software’s product page.

    Wiping or resetting a computer will erase the license stored on that PC.

    Licenses are not backed up on our server and cannot be recovered once they have been transferred from the server to the computer. To restore access, you will need to use a backup of the computer from when the license was still installed and working.

    Unfortunately, we are unable to make exceptions or issue replacement licenses for wiped, reset, or reformatted computers.

    Our Shipping Address:
    Envyous Customs, PO BOX 4070
    Harrisdale, WA, 6112, Australia

    We are an Australian Business!

    Please keep in mind that our responses may be delayed due to time zone differences around the world!

    We absolutely will get back to you as soon as we can!